Operated by Lithic Labs (Pvt) Ltd

Terms of Service

Please read these terms carefully before using Rydemor.

Effective Date

01 February 2026

Last Updated

01 February 2026

These Terms of Service ("Terms") govern access to and use of the Rydemor platform (the "Platform"), operated by Lithic Labs (Pvt) Ltd. By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.

01. Nature of the Platform

Rydemor is a technology marketplace that connects vehicle owners ("Hosts") with individuals seeking vehicle rentals ("Users"). Rydemor: • Does not own vehicles (unless expressly stated) • Does not act as an insurer • Does not provide transportation services • Does not control vehicle condition • Is not a party to rental agreements between Host and User All rental agreements are formed directly between Host and User.

02. Eligibility

To use the Platform, you must: • Be at least 18 years old • Possess a valid driver's license • Provide accurate identity information • Not be barred under applicable law We reserve the right to suspend or terminate accounts at our sole discretion.

03. Account Registration

Users and Hosts must: • Provide truthful information • Maintain account security • Notify us of unauthorized access You are responsible for all activities under your account.

04. Bookings and Rental Agreements

When a booking is confirmed: • A legally binding rental contract forms between Host and User. • Rydemor is not a contracting party. • The Host determines vehicle condition and compliance. • The User is responsible for lawful use. Rydemor may facilitate communication but does not supervise transactions.

05. Host Responsibilities

Hosts represent and warrant that: • They legally own or control the listed vehicle. • The vehicle is roadworthy and insured. • All required licenses and permits are valid. • Vehicle information is accurate. Hosts assume full liability for: • Mechanical defects • Insurance adequacy • Regulatory compliance • Vehicle-related claims

06. User Responsibilities

Users agree to: • Operate vehicles lawfully • Possess a valid license • Not use vehicles for illegal purposes • Not sublease vehicles • Return vehicles in agreed condition Users are liable for: • Damage • Traffic violations • Fines • Tolls • Insurance excess

07. Payments

Rydemor may process payments via third-party payment gateways. We: • Act as a limited payment collection agent for Hosts. • Deduct platform service fees. • Do not guarantee payment processing uptime. Refunds and cancellations are governed by the Cancellation Policy.

08. Platform Fees

Rydemor may charge: • Service fees • Listing fees • Commission percentages • Processing charges Fees are subject to change with notice.

09. Insurance & Coverage

9.1 Host Mandatory Insurance Obligation

Each Host represents and warrants that: • The listed vehicle is covered by a valid motor insurance policy • The insurance policy legally permits the vehicle to be used for rental or commercial hire purposes where required under applicable Sri Lankan law • The insurance policy remains active throughout the listing period • All insurance information provided is accurate and current Hosts bear sole responsibility for: • Maintaining legally compliant insurance • Ensuring rental use is not excluded under their policy • Managing claims under their own insurance policy Rydemor does not verify the adequacy, scope, or validity of Host insurance policies and makes no representation regarding coverage sufficiency.

9.2 Optional Platform-Arranged Coverage (Upcoming)

Rydemor may, in the future, facilitate access to optional additional insurance coverage through a licensed third-party insurance provider. Such coverage: • Will be underwritten and issued solely by the third-party insurer • Will be subject to separate insurance policy terms • May include exclusions, deductibles, and claim conditions • Does not replace the Host's mandatory insurance obligations Rydemor acts solely as a facilitator or distributor of such insurance products and does not: • Underwrite risk • Guarantee claims approval • Provide insurance advisory services • Assume insurer obligations All insurance claims must be submitted directly to the insurer in accordance with their policy terms.

9.3 No Guarantee of Coverage

Rydemor does not guarantee: • That any damage will be covered • That any insurance claim will be approved • That coverage limits will be sufficient • That deductibles will be reimbursed Users and Hosts are responsible for reviewing insurance documentation before relying on coverage.

9.4 Insurance Disputes

Any dispute relating to insurance coverage, claim decisions, or reimbursement shall be resolved directly between: • The claimant and • The applicable insurance provider Rydemor shall not be liable for insurance claim denials, delays, or disputes.

10. Damage & Disputes

Damage disputes are primarily between Host and User. Rydemor may: • Facilitate communication • Temporarily hold funds • Review documentation We are not obligated to resolve disputes.

11. Prohibited Uses

Users may not: • Submit false identification • Circumvent platform fees • Engage in fraud • Manipulate reviews • Reverse engineer the Platform • Use automated scraping tools Violation may result in termination and legal action.

12. Intellectual Property

All content, branding, technology, and design of the Platform are owned by Lithic Labs (Pvt) Ltd. You may not copy, distribute, or modify without written consent.

13. Limitation of Liability

To the maximum extent permitted under Sri Lankan law, Lithic Labs (Pvt) Ltd shall not be liable for: • Personal injury • Vehicle malfunction • Accidents • Theft • Third-party misconduct • Lost profits • Indirect or consequential damages Our total aggregate liability shall not exceed the total service fees paid to Rydemor in the preceding 6 months.

14. Indemnification

Users and Hosts agree to indemnify and hold harmless Lithic Labs (Pvt) Ltd from: • Claims arising from vehicle use • Regulatory violations • Misrepresentation • Insurance disputes • Third-party claims

15. Account Termination

We may suspend or terminate accounts if: • Fraud is suspected • Legal violations occur • Terms are breached • Risk exposure is identified Termination does not eliminate prior liabilities.

16. Force Majeure

We are not liable for failure due to events beyond reasonable control, including: • Natural disasters • Civil unrest • Government actions • Cyberattacks • Payment processor outages

17. Data Protection

Use of the Platform is governed by our Privacy Policy.

18. International Users

Overseas Users acknowledge that: • Sri Lankan law governs these Terms. • Cross-border disputes may require arbitration in Sri Lanka.

19. Dispute Resolution

Any dispute arising from these Terms shall be: 1. Attempted to be resolved amicably. 2. Failing resolution, submitted to arbitration in Colombo, Sri Lanka. 3. Governed by the laws of Sri Lanka. The courts of Sri Lanka shall have exclusive jurisdiction where arbitration is not applicable.

20. Modifications

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.

21. Contact Information

Lithic Labs (Pvt) Ltd 29/1A, 2/1, Col. T. G. Jayawardena Mawatha Colombo 00300, Sri Lanka Phone: +94 777 565 171 Email: support@rydemor.com

Agreement to Terms

By creating an account or using Rydemor, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.