Operated by Lithic Labs (Pvt) Ltd

Safety Guidelines

Safety standards and obligations for all Hosts and Renters using the Rydemor platform.

Effective Date

01 February 2026

Last Updated

01 February 2026

These Safety Guidelines apply to all Hosts and Users of the Rydemor platform. Rydemor is a technology marketplace and does not inspect vehicles or supervise rentals. Safety compliance is the responsibility of Hosts and Users.

Sections apply to:HostsRentersAll Users

Host Safety Obligations

Hosts

1.1 Roadworthiness

Hosts must ensure each vehicle: • Is mechanically safe and roadworthy • Has functioning brakes, steering, lights, mirrors, and tires • Has no active safety recalls (if applicable) • Has valid registration and revenue license Vehicles with known mechanical defects must not be listed.

1.2 Maintenance Standards

Hosts must: • Perform regular servicing according to manufacturer recommendations • Maintain tire tread within legal limits • Ensure warning lights are not active • Replace worn or unsafe components promptly Failure to maintain vehicles may result in suspension.

1.3 Cleanliness & Hygiene

Vehicles must be delivered in: • Clean interior condition • Free from hazardous debris • Free from strong chemical or fuel odors Biohazard contamination must be professionally cleaned.

1.4 Pre-Rental Inspection

Before each rental, Hosts should: • Inspect exterior and interior • Document condition with timestamped photos • Verify fuel level • Confirm no dashboard warning indicators This protects both Host and User.

User (Renter) Safety Obligations

Renters

2.1 Driver Eligibility

Users must: • Hold a valid driving license recognized in Sri Lanka • Meet minimum age requirements • Not drive under suspension Hosts may verify identification prior to handover.

2.2 Prohibited Conduct

Users must not: • Drive under the influence of alcohol or drugs • Engage in reckless or dangerous driving • Use vehicles for illegal purposes • Participate in racing or speed testing • Overload the vehicle beyond manufacturer limits Violation may result in termination and legal reporting.

2.3 Authorized Drivers

Only drivers approved under the booking may operate the vehicle unless explicitly permitted.

Accident Procedures

All Users
1

Ensure Safety

Check all persons for injuries

2

Emergency Services

Call 119 / 110 if required

3

Notify Host

Contact Host immediately

4

Document Scene

Take timestamped photographs

5

Third-Party Details

Obtain names, vehicles, contacts

6

Police Report

File required reports

Failure to follow reporting procedures may affect insurance claims.

Breakdown Procedure

All Users
If a breakdown occurs: • Move vehicle to a safe location • Turn on hazard lights • Notify Host immediately • Do not authorize repairs without Host consent unless emergency Hosts are responsible for mechanical condition.

Insurance Responsibility

All Users
Hosts must maintain valid insurance. Users must: • Understand applicable excess/deductibles • Cooperate with insurers • Provide truthful information Rydemor is not an insurer and does not guarantee coverage outcomes.

Child Safety

Renters
Users are responsible for: • Providing appropriate child restraints • Complying with Sri Lankan child transport laws Hosts are not responsible for providing child seats unless listed.

Weather & Road Conditions

Renters
Users must exercise caution during: • Heavy rain • Flooded roads • Landslide-prone areas • Poor visibility Drivers must adjust driving behavior to conditions.

Data & Emergency Contacts

All Users
Hosts and Users should: • Keep emergency contact numbers accessible • Ensure mobile phone battery during rental In emergencies, local authorities should be contacted first.

Platform Limitation

All Users
Rydemor: • Does not inspect vehicles • Does not supervise driving • Does not guarantee renter conduct • Is not responsible for accident outcomes Safety compliance remains with Hosts and Users.

Reporting Unsafe Activity

All Users
Users and Hosts should report: • Unsafe vehicle condition • Dangerous driving • Policy violations Rydemor may suspend accounts pending review.

Safety Is Everyone's Responsibility

By using the Rydemor platform, you acknowledge these Safety Guidelines and agree to uphold them throughout every rental. Rydemor reserves the right to suspend accounts where safety obligations are not met.

Report an Issue

Report unsafe vehicles or dangerous conduct to our team.

info@rydemor.com+94 777 565 171