Operated by Lithic Labs (Pvt) Ltd

Escrow & Payout Terms

How funds are collected, held, and disbursed for bookings made through the Rydemor platform.

Effective Date

01 February 2026

Last Updated

01 February 2026

These Escrow & Payout Terms govern the collection, holding, and disbursement of funds for bookings made through the Rydemor platform. By using the Platform as a Host or Renter, you agree to these Terms.

Payout Flow

1

Booking Confirmed

Renter payment captured via gateway

2

Funds Held

Fraud & risk screening applied

3

Rental Starts

Payout initiation begins

4

Rental Ends

Damage window observed

5

Payout Released

Host receives funds (minus fees)

Rydemor is Not a Bank

Rydemor acts solely as a limited payment collection agent. No trust, fiduciary, or banking relationship is created. Funds are held temporarily for settlement purposes only.

Role of Rydemor in Payments

Rydemor acts solely as a limited payment collection agent for Hosts. Rydemor: • Is not a bank • Is not a licensed financial institution • Does not provide escrow banking services • Does not hold funds in trust • Does not provide investment services Payments collected from Renters are processed via third-party payment processors. Funds are held temporarily for settlement purposes only.

Payment Collection

When a Renter makes a booking: • Full payment may be charged at booking confirmation. • Funds are processed through third-party payment gateways. • Rydemor deducts applicable service fees before payout. Payment authorization constitutes consent for fund processing.

Holding Period

Funds may be temporarily held for: • Fraud screening • Identity verification • Chargeback risk review • Damage claim window • Compliance checks Rydemor reserves the right to delay payouts for risk management purposes.

Payout Timing

Unless otherwise stated: • Payouts to Hosts will be initiated after rental commencement. • Additional delay may apply until rental completion. • Further delay may apply if damage claims are reported. Actual receipt of funds depends on banking systems. Rydemor is not responsible for bank processing delays.

Dispute-Related Holds

Rydemor may withhold part or all of payout funds if: • A damage claim is submitted • Fraud is suspected • A chargeback is initiated • Identity verification is incomplete • Regulatory review is required Funds may remain on hold until dispute resolution or risk clearance.

Chargeback Liability

If a Renter initiates a chargeback: • Rydemor may recover the disputed amount from the Host. • Future payouts may be offset. • The Host may be required to provide documentation. Hosts acknowledge that chargeback risk is inherent in card-based transactions. Rydemor does not guarantee successful chargeback defense.

Currency & Exchange Risk

For international transactions: • Currency conversion may occur. • Exchange rate differences may apply. • Rydemor is not liable for exchange losses. Payment processors determine exchange rates.

Tax Withholding

Hosts are solely responsible for: • Declaring rental income • Paying applicable taxes • Obtaining required tax registrations Rydemor may withhold amounts if legally required.

Fraud & Risk Management

Rydemor may: • Cancel bookings • Freeze accounts • Reverse transactions • Withhold payouts • Request additional documentation If fraud is confirmed: • Accounts may be terminated • Funds may be permanently withheld • Legal action may be initiated

No Trust Relationship

You acknowledge that: • Funds held by Rydemor are not trust funds. • No fiduciary relationship is created. • Rydemor's role is administrative and facilitative only.

Platform Fees

Rydemor may deduct: • Service fees • Commission percentages • Payment processing charges • Dispute handling fees Fee structure may change with notice.

Payment Processor Limitations

All payments are subject to: • Payment gateway terms • Card network rules • Anti-money laundering checks • Fraud monitoring systems Rydemor is not liable for processor outages or restrictions.

Limitation of Liability

To the maximum extent permitted under Sri Lankan law, Lithic Labs (Pvt) Ltd shall not be liable for: • Payment delays • Bank errors • Processor declines • Fraud losses • Chargebacks • Indirect or consequential damages Total liability shall not exceed service fees paid in the preceding six (6) months.

Termination & Outstanding Funds

If an account is suspended: • Funds may be held for investigation. • Payouts may be delayed for up to 180 days in case of chargeback risk. • Outstanding disputes must be resolved before release.

Governing Law

These Terms are governed by the laws of Sri Lanka. Dispute resolution provisions under the Terms of Service apply.

Agreement to These Terms

By using the Rydemor platform as a Host or Renter, you acknowledge that you have read, understood, and agreed to be bound by these Escrow & Payout Terms.

Need Help?

For payout or payment queries, contact us directly.

support@rydemor.com+94 777 565 171